Stop losing bookings to a ringing phone.
LorryBot answers your calls and emails so every pickup and delivery booking gets captured — even after hours, even when you're under the truck.
AI-powered booking and query handling, built specifically for Sydney country carriers — not a generic chatbot adapted from some other industry.
You didn't get into transport to spend your day answering the phone.
The phone rings while you're on the road, under a truck, or on another call — and whoever's calling either leaves a voicemail you'll get to eventually, or just rings the next carrier on their list.
Emails sit unread until the evening, by which point the booking might already be gone, or the details have to be chased up again.
You're doing dispatch, driving, and admin all at once — because hiring another person just to answer phones doesn't stack up when margins are already tight.
Every missed call is a booking you'll never know you lost — there's no invoice for the job you never got a chance to quote on.
From missed calls to captured bookings.
Four steps, live within 1–2 weeks — no lengthy IT project, no new software for you to learn.
Discovery call
We go through exactly how bookings come into your business now — phone, email, or both — and where they're currently falling through the cracks.
Built around your business
We configure LorryBot to handle your calls and emails, trained on your freight types, timing windows, and booking details, and connect it to whatever system you already use.
Live within 1–2 weeks
No lengthy IT project and nothing new for you to learn. LorryBot starts answering calls and emails and capturing bookings from day one.
Bookings stop getting missed
Every booking is logged accurately, day or night, with a monthly summary showing exactly what's been captured.
What actually changes once LorryBot is answering your phone.
Never miss a booking again
Calls and emails get answered every time — including after hours and while you're on the road — so a ringing phone never costs you a job again.
Get your time back
Instead of being interrupted constantly, you get to focus on driving, managing your fleet, and the parts of the business only you can run.
No hiring, no extra wages
Cover the phone properly without taking on another admin wage — LorryBot works alongside how you already operate.
Accurate bookings, fewer mistakes
Details get captured properly the first time — pickup, delivery, freight type, timing — cutting down on rework from rushed, verbal notes.
Customers and suppliers stay in the loop automatically
SMS updates go out without you having to make the call yourself, so people aren't left chasing you for status updates.
Cleaner records, less exposure
Every booking is captured and logged consistently, giving you a more defensible record of scheduling decisions — useful if your Chain of Responsibility obligations are ever questioned.
What you get with LorryBot Foundation.
AI phone answering
Covers business hours and after-hours calls, so nothing goes to voicemail.
AI email handling
Booking enquiries get read and actioned, not left until tonight.
Structured booking capture
Pickup and delivery address, contact details, freight type, and timing, captured consistently every time.
SMS updates to customers & suppliers
Automatic status updates without you having to make the call.
Logging into your existing system
Whether that's a spreadsheet, docket process, or TMS, bookings land where you already work.
Monthly summary report
See exactly how many bookings were captured, including ones that would otherwise have been missed.
Done-for-you setup
No new software for you to learn, no IT project to manage.
Ongoing support included
This isn't a set-and-forget tool you're left to manage alone.
Here's what to expect — honestly, not hyped.
LorryBot AI Services is a new business, and I'd rather tell you that straight than dress it up with fake numbers. I haven't got a wall of client logos or testimonials to show you yet — what I can tell you is what you can reasonably expect based on how the system works and the businesses it's built for.
Before LorryBot
- Calls go unanswered during peak times and after hours.
- Booking details get taken down quickly, sometimes incorrectly.
- The owner or dispatcher is interrupted constantly, with no visibility into how many enquiries are being missed.
After LorryBot
- Every call and email gets a response.
- Bookings are captured consistently and logged into your existing system.
- You get a monthly report showing what's coming in — including calls that would previously have gone to voicemail.
Why work with Stewart
I'm Stewart Quinn, founder of LorryBot AI Services. Before this, I spent years driving trucks and working warehouse floors around Sydney — so when I talk about a phone ringing while you're under a truck, or an email booking sitting unread until tonight, I'm not guessing. I've lived it.
I started LorryBot because I kept seeing good carriers lose bookings — not from lack of capability, but because one or two people can't be on the phone, in the truck, and doing the books all at once. That's not a people problem. It's a capacity problem, and it's exactly what AI is actually good at solving.
I've backed this up with a Certificate IV in Business Administration and months of research into exactly how Sydney country carriers operate — from booking processes to Chain of Responsibility obligations. LorryBot only serves this industry, which means everything about how it's built is designed around freight, not adapted from somewhere else.
Certificate IV in Business AdministrationFrequently asked questions
Will this sound like a robot answering my phone?
No — it's built to handle a real booking conversation properly, not read out a script. It's designed to capture the details a booking actually needs, the way a competent person taking the call would.
How much does this cost?
Get in touch for a free discovery call and we'll talk through pricing based on your business — as a founding client, you'll also get founding-client terms, including no lock-in for your first month.
How long until this is up and running?
Most carriers are live within 1–2 weeks of our first conversation. There's no lengthy IT project — you don't need to learn new software.
Do I need to replace my current system?
No. LorryBot logs bookings into whatever you already use — a spreadsheet, a docket process, or a TMS if you've got one. This isn't a rip-and-replace platform.
What happens to the booking details once they're captured?
They're logged into your existing system in a structured, consistent format — the same details every time, rather than rushed handwritten notes.
Is my data secure?
Yes — booking and customer details are handled with the same care as any business system you'd trust with customer information, and nothing is shared outside of what's needed to run your bookings properly.
What if I already have a TMS?
LorryBot can log bookings directly into most existing systems. We'll confirm exactly how that works for your setup on the discovery call.
Do I need to be technical to use this?
No. It's built to run in the background — you don't need to configure or manage anything day-to-day. That's the point.
Every missed call is a booking someone else just picked up.
You don't need another admin hire, and you don't need to overhaul how your business runs. You need the phone answered properly — every time, not just when someone's free to pick it up.
Book a Free Discovery CallNo obligation — just a straight conversation about whether this makes sense for your business.
Book your free discovery call
Fill this in and Stewart will follow up directly to find a time that works — no obligation, just a straight conversation.